SUPPORT THAT SPEAKS PLAINLY
Stuck? Tell us about it.
Send a message and a person reads it. We aim to reply within one business day.
Install
Getting Take Dictation onto your Mac, and what to do if macOS warns you about an app downloaded from the internet.
Set up
One permission at a time, with clear steps for microphone and talk-key access.
Keep going
Help for the everyday questions, including teaching it words it keeps getting wrong.
Common questions
- What Mac do I need?
- An Apple silicon Mac running macOS 26 or later. Intel Macs are not supported.
- Can I try it first?
- Yes. There is a fully featured 14-day trial, and it does not ask for payment details or turn into a charge on its own.
- I want my money back.
- Send a message above within 30 days and we refund you in full, no questions. See the Refund Policy.
- Something about my order or receipt.
- Use the form above and we will sort it, including anything that needs to go through our payment processor.
- Does my dictation go to a server?
- No. It is processed on your Mac. See the Privacy Policy.
Who you are writing to
Shifted Music LLC, the company that makes Take Dictation. Messages sent through this form reach us directly, and we do not pass your details to anyone else.